Abeer 3PC White Embroidered Lawn Set

Kalamkari Shipping Policy

At Kalamkari, we are committed to providing you with a smooth and convenient shopping experience. Below are the details of our updated shipping policy:

1. Shipping Charges

• Free Shipping is offered on all orders, regardless of the order value.

2. Delivery Partner

• We have partnered with TCS Courier, a trusted logistics provider, to ensure safe and timely delivery across Pakistan.

3. Delivery Time

• Orders are typically delivered within 3-5 working days from the order confirmation, depending on your location.

4. Shipping Locations

• We deliver to all cities and towns across Pakistan.

5. Important Note

• Please ensure that your address and contact details are accurate when placing an order to avoid any delays.

6. Contact Us

• If you have any questions or need assistance, feel free to reach out to us on WhatsApp at 03217891089.

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at kalamkarii.official@gmail.com. Please note that returns will need to be sent to the following address: House num:14 Hadi Town, defence Road, Sialkot.

If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at kalamkarii.official@gmail.com. 

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.

Unfortunately, we cannot accept returns on sale items or gift cards.

Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at kalamkarii.official@gmail.com.